Tag: Coaching IA
How to launch an AI coaching program for your sales team in 90 days
A 90-day action plan to deploy an AI-powered sales coaching program, linked to your KPIs and accepted by your teams.
AI Playbook for Sales Managers: From Onboarding to Continuous Coaching
A comprehensive playbook to help sales managers structure the onboarding and ongoing coaching of their teams using AI.
HR Strategy: Prepare your managers to coach with AI without losing the human touch
A roadmap for HR professionals who want to equip their managers with AI coaching tools while preserving the human dimension.
Set up an AI business simulation lab in your company
How to create a true AI business simulation lab to train your sales teams like top athletes.
Change management: getting your sales and support teams to accept AI coaching
The keys to successfully managing change around an AI coaching system for your sales and customer support teams.
Structuring a customer support training program with generative AI
How to design a customer support training path powered by generative AI to sustainably improve your CSAT.
Industrializing on-the-job training with AI: a complete guide
How to industrialize on-the-job training (OJT) using AI, without adding to the daily workload of teams.
How to measure the impact of AI coaching on your business KPIs
A concrete method to link your AI sales coaching program to your field KPIs: pipeline, win rate, average order value.
Use case: How a contact center improves its CSAT using AI simulations
A concrete example of a contact center that improves its CSAT by relying on an AI simulation program for its agents.
Checklist for choosing a B2B AI coaching platform
The essential criteria for selecting a B2B AI coaching platform that is truly suited to your teams and your challenges.
AI Customer Support Training: The Method to Sustainably Improve Your CSAT
A single poorly handled interaction with a dissatisfied customer can cost far more than you might think: loss of loyalty, negative public reviews, amplified social media, and costly internal escalation. Customer support is no longer a cost center—it's a direct driver of growth. Yet, the vast majority of support agents are still learning…
AI-powered business simulation: train your teams like top athletes
A surgeon spends years simulating operations before operating on their own. An airline pilot accumulates hundreds of hours in a simulator before their first commercial flight. A top athlete repeats the same movements thousands of times. Sales is just as demanding a profession—yet most salespeople learn on…
ROI of AI training for sales: how to calculate the real impact on your revenue
The training budget is one of the first to be questioned during a budget review. The reason is simple: the impact of training is often perceived as intangible, difficult to measure, and too slow to materialize. Artificial intelligence is changing this equation. With a commercial AI training platform, ROI becomes calculable and traceable.
AI Sales Coaching: The Complete Guide for Managers Who Want Measurable Results
Sales coaching is the most underutilized investment for sales teams. Studies show that a good sales manager can increase their team's performance by 15 to 30 times. Yet, the majority of managers spend less than 10% of their time actually coaching their teams—not for lack of trying…
AI training for salespeople: the complete guide to boosting your sales in 2025
Sales is a contact sport. And like any sport, it's mastered through practice, not by reading playbooks. Yet, most sales teams still spend the bulk of their training time in meeting rooms, watching slides. The result: salespeople arrive in the field without having…
